Dianamar
Guest House

Who we are?

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Dianamar (we, our or us) is the owner of this website (dianamar.com) located in rua Latino Coelho 36 Albufeira, Algarve, Portugal.

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In accordance with EU GDPR (General Data Protection Regulation) we should share the information about the data that we collect from our website visitors and users.

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What type of information do we collect?

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations.

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How do we store, use, share and disclose our site visitors' personal information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

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We may contact you to notify you regarding your bookings, to troubleshoot problems with your bookings, to resolve a dispute, to collect fees or monies owed. For these purposes we may contact you via email or telephone.

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@dianamar.com